Bought something and need a hand? You're in the right place. The quickest route is our Discord. Open a ticket in the support channel and the team will reply within a few hours. Not on Discord? Email us at ozorical@icloud.com instead. It runs a little slower, but you'll always get a response.

Common Issues & Solutions

• Rank not appearing? Give it a few minutes and relog. If there is still nothing after 10 minutes, reach out to us.
• Bought the wrong thing? Let us know. We can usually swap it for something of equal value. Note that we do not offer refunds unless the fault is entirely ours.
• Payment cleared but nothing arrived? Please open a ticket and send a screenshot of your Tebex receipt.

We're a small team, so a bit of patience goes a long way. We'll get you sorted!

Fast Support  |  Discord Tickets  |  Equal-Value Swaps  |  Friendly Team

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